One console for every unit, every call, every alert

The problem

Most control rooms reconstruct the picture by phone: who is on site, who responded, when it happened. That reconstruction is slow during an incident and unprovable afterwards.

What Pushytap does

• Every reporting unit sits on one live map, with last-known position held when a device drops off the network, so dispatch keeps track of everyone mid-incident.
• Distress alerts land on a dedicated SOS desk that opens the escalation chain automatically, so the response starts before anyone finds the right phone number.
• Operators mark up the map with zones, no-go areas, pins and routes, and can replay any shift minute by minute to reconstruct exactly what happened.
• Control rooms run it on the wall in kiosk mode, with as many concurrent operators as the operation needs on Enterprise.

What changes

• Response decisions made from the map, not from a phone tree
• Client questions answered from the record instead of from memory
• Supervisors cover more sites without more windshield time